User Data Deletion Policy

Effective Date: September 2025

Bharat Gas Service ("we", "our", "us") respects your privacy and allows you to request deletion of your personal data. This policy explains how users can request deletion of their data collected via WhatsApp and our website https://bharatgasservice.com.

1. Scope of Data Deletion

Users may request deletion of personal data including:

• Full Name
• Email Address
• Phone Number
• Data submitted via forms or messages, including complaints and feedback

2. How to Request Data Deletion

To request deletion of your personal data, please send an email to bgs.bpcl@gmail.com with the following information:

• Your full name
• Email address or phone number used with our services
• A clear request stating you want your personal data deleted

3. Verification Process

We may contact you to verify your identity before processing the deletion request. This ensures your data is deleted only at your request.

4. Processing Time

We will review and process deletion requests within 30 days. You will receive a confirmation once the data has been deleted.

5. Exceptions

Some data may be retained if required by law, regulation, or for legitimate business purposes such as:

• Compliance with legal obligations
• Preventing fraud or misuse of our services
• Resolving disputes

6. User Rights

• You may request deletion at any time
• You may opt out of marketing communications separately
• Access, correction, and deletion requests are free of charge

7. Contact Information

For any questions or to submit a deletion request, contact us at bgs.bpcl@gmail.com.

8. Governing Law

This policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Delhi, India.